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3CX IP PBX SOFTWARE COMES FULLY FEATURED AND IN A VARIETY OF SIZES. SEE OUR PAGE FOR A FULL DESCRIPTION OF FEATURES OR CALL US @ 562-489-7760.

EDITIONS

The system comes in three editions, Standard Professional and Enterprise. Standard is sufficient for most applications. Professiomal versions provide for enhanced ACD and call features like Whisper, Barge In, Least Called Agent features, wallboards and Que manager support. It also allows for integration with Customer Contact software like Salesforce and Sugar CRM, and is required for Hotel/Motel installations. It also provides for enhanced reporting and Service Level Agreement violatiom alarms.

SIZING

Systems are licensed by concurrent call size. You can have as many extensions and station numbers as you wish, but the number of calls going on at the same time (concurrent calls) is limited by the license. An extension to extension call internally counts as one concurrent call. An extension talking to an outside call, either called or answered, is one concurrent call. A call inbound that is then transferred to a cell phone counts as two concurrent calls, one in and the other out. Typically, you should size you system at between half to one third of your station size, depending on actual phone usage. So if you have 16 - 24 phones, an 8 concurrent call license should be sufficient.
  • 3CX Standard Feature Licenses

    Fully Featured for most business use with one year of upgrade insurance.

    $738.00 - $6488.00

    3CX Standard Edition

  • The following are standard versions of 3CX software that have additonal Call Center software. It has added call center features such as enhanced Queue configurations, better statistical reporting and features such as Listen & Whisper and queue call back which allow callers to leave a number and wait for a callback rather than wait on hold.

  • 3CX Pro Edition Software for Call Centers, Sales Offices, and additional software requirements (Hotel or Customer contact software)

    Fully Featured. System includes Call Center features such as advanced queue statistics, Queue call back, six queue strategies, Queue to Queue Hunting, Service Level Agreement violation reporting, Listen and Whisper, and Barge-in.

    $395.00 - $11545.00

    3CX Professional Edition (Enhanced ACD)

  • Software Version Upgrade Insurance for 4 to 64 Standard Concurrent call license (Must have same size Concurrent Call license before purchase of this item)}

    You must have existing upgrade insurance for renewal.

    $74.00-$1274.00

    Software Version Upgrade
  • Software Version Upgrade Insurance for 4 to 64 Professional Concurrent call license with Call Center Module Add on (Must have same size and type Concurrent Call license before purchase of this item)}

    You must have existing upgrade insurance for renewal.

    $99.00-$1625.00

    Call Center Upgrade Ins.

  • Software Size Upgrade from 4 Concurrent call license version to up to 128SC (Must have next smallest version to upgrade one size for example 4 to 8 or 16 to 32 Concurrent Call license version before purchase of this item)}

    Upgrade insurance will be pro rated and is not included in the cost.

    $384.00 to $6624.00

    Size Upgrades
  • Software Size Upgrade from 4 Concurrent call license with Call center version to up to 128SC (Must have next smallest version to upgrade one size for example 4 to 8 or 16 to 32 Concurrent Call license with call center version before purchase of this item)}

    Upgrade insurance will be pro rated and is not included in the cost.

    $514.00 to $8450.00

    Call Center Concurrent Call
  • Upgrade from current version to new version without upgrade insurance. (Must have license before purchase of this item)}

    Provides 1 year of upgrade insurance and will allow for the renewal of upgrade insurance annually at a fraction of this cost (See above for upgrade insurance pricing)

    $192.00 - $3312.00

    Version upgrade
  • Upgrade from current version with Call Center to new version with Call Center but without upgrade insurance. (Must have license before purchase of this item)}

    Provides 1 year of upgrade insurance and will allow for the renewal of upgrade insurance annually at a fraction of this cost (See above for upgrade insurance pricing)

    $257.00 - $4225.00

    Upgrade for CC Expired